We offer a 30-day return policy, meaning you have 30 days from receiving your item to request a return.

Eligibility for Returns
To qualify for a return, your item must be in the same condition as when you received it—unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is required.

How to Start a Return

  1. Contact us at support@runyperfect.co.uk to request a return label.
  2. Within 24 hours, you will receive a FREE shipping label for your return. (You can choose between DHL or UPS for the return).
  3. We will process your return within 2-3 business days of receiving the item and issue a refund.

Returning is completely free.

Testing Products
We accept all returns, even for products that have been tested.

Exchanges
The quickest way to exchange an item is to return the original product and place a new order once your return is accepted.

30-Day Cooling-Off Period
In addition to the above, if your order is being shipped, you have the right to cancel or return your order within 30 days without any reason or justification.

Refunds
We will notify you once we’ve received your returned item and processed your refund. Please note that it may take some time for your bank or credit card company to process the refund. If more than 15 business days have passed after approval of your refund, please contact us at support@runyperfect.co.uk.

For any questions regarding returns, feel free to contact us at support@runyperfect.co.uk.